As a business, we take pride in delivering excellent customer service. Enhancing the technology and our solutions are key to how we can empower our teams, and live up to our service promise to customers.
In order to provide higher and better quality experience for teams and customers, we had to do more than simply replacing our aging equipment. Our newly installed communication network covers us across a much wider area and territories. This ensures we have the capacity to serve the customers we have today and into the future.
CDC has raised the benchmark for Australian bus industry communications, making a significant investment in digital voice and data infrastructure to ensure safety and operational efficiencies. Mastercom’s ongoing partnership with CDC is critical to the Company’s commitment to improve customer experience while providing a reliable, safe and efficient travel service.